Keynote
Digital Process Management - Using Inline Client Experience Analytics to Execute Transformational Change
Friday, June 10
9:30 – 10:15
Auditorium
About Neal
Neal Oswald has over 25 years of experience in large transformations in retail and wholesale banking. He has a strong technical background in risk, finance, operations and technology. Recently Neal has been digitally measuring inline client operational experience to change the dialogue and transform End-to-End processes. Neal is currently working on post merger integration projects in the US.